An IndiGo flight scheduled from Patna to Pune faced an unexpected three-hour delay on Wednesday, unfolding a poignant scenario as the pilot received heartbreaking news just moments before take-off – the passing of his grandmother. This somber revelation occurred as the aircraft was preparing for departure, prompting the airline to prioritize the well-being of both passengers and the emotionally distressed pilot.
Understanding the pilot’s understandably distraught state, the airline swiftly organized an alternative crew, a process that required some time. During this interval, passengers were thoughtfully provided with refreshments, ensuring their comfort amidst the unforeseen delay.
As of now, IndiGo has refrained from releasing an official statement regarding this emotionally charged incident. It is worth noting that this low-cost carrier has recently garnered media attention due to a series of flight delays.
One such incident occurred on January 15 when a viral video depicted a passenger on a Delhi-Goa IndiGo flight physically assaulting the pilot during an announcement about a delay. The individual was subsequently apprehended by the Delhi Police.
In a separate episode, passengers found themselves dining on the tarmac of Mumbai airport after an IndiGo flight encountered extensive delays and was eventually diverted. These instances underscore the challenges faced by the airline in maintaining operational smoothness amid unforeseen circumstances.